I need some help. I ordered my Vader PCR helmet from eFX website in August. A few days later I received a notification saying that my helmet has been shipped, the FedEx tracking numbers says "Label Created".
Waited for a couple of months, item did not arrive, tracking status still "label created'.
Wrote to eFX customer service in December 2016, they replied by forwarding the shipping confirmation e-mail which was sent earlier. The link status still "Label Created".
Sent several e-mail but I received no reply since then.
What should I do?
Maybe you need to do also get VISA involved. Not shipping after payment is unacceptable.